Refund Policy

1 Refund Eligibility

marivonquelyst offers refunds for our financial analysis services under specific circumstances. Refund eligibility depends on the type of service purchased and the timing of your request.

• Monthly subscription services: Refund requests must be submitted within 14 days of initial purchase
• Annual subscription plans: Refund available within 30 days of purchase for unused portions
• One-time analysis reports: Refunds considered within 7 days if report hasn't been accessed
• Educational programs: Refunds available before course commencement or within first week of program

2 Refund Process

To request a refund, follow these steps to ensure your request is processed efficiently:

3 Payment Methods & Processing Times

Refund processing times vary depending on your original payment method:

• Credit cards: 5-10 business days after approval
• PayPal: 3-7 business days after approval
• Bank transfers: 7-14 business days after approval
• Digital wallets: 3-5 business days after approval

Please note that your bank or payment provider may require additional time to process the refund on their end. Contact your financial institution if you don't see the refund reflected in your account within the expected timeframe.

4 Non-Refundable Services

Certain services and circumstances do not qualify for refunds:

• Completed analysis reports that have been downloaded or accessed
• Services used beyond the eligible refund period
• Custom consultation sessions that have been conducted
• Third-party service fees or integration costs
• Account termination due to violation of terms of service

5 Partial Refunds

In some cases, partial refunds may be offered based on service usage and time elapsed since purchase. Partial refunds are calculated on a pro-rata basis for unused portions of annual subscriptions or partially accessed services.